Terms of Service
Last updated: July 13, 2025
Please read these Terms of Service ("Terms") carefully before using the Aloura voice AI platform and services operated by Aloura ("us," "we," or "our").
By accessing or using our service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the service.
1. Accounts
When you create an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding your password and for any activities under your account.
2. Intellectual Property
The service and its original content, features, and functionality are and will remain the exclusive property of Aloura and its licensors. Our trademarks may not be used without prior written consent.
3. User Content
You are responsible for any content you post and retain rights to your content. By posting content, you grant us a license to use, modify, and distribute it through our service.
4. Voice Data and Recordings
When you use our voice AI features, you grant us the right to use voice data to provide and improve our services, train our AI systems, and develop new features.
5. Acceptable Use
You agree not to use the service to violate laws, infringe rights, harass others, submit false information, upload malicious code, or interfere with the service.
6. Termination
We may terminate your account immediately for any reason, including breach of these Terms. Upon termination, your right to use the service ceases immediately.
7. Limitation of Liability
Aloura shall not be liable for indirect, incidental, special, or consequential damages resulting from your use of or inability to use the service.
8. Disclaimer
The service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied.
9. Governing Law
These Terms shall be governed by the laws of the State of Delaware. Our failure to enforce any provision will not be considered a waiver.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Continued use after changes constitutes acceptance of the new terms.
11. Contact Us
If you have any questions about these Terms of Service, please contact us at contact@aloura-vet.com.